Deconamic prepares all documents needed for the shipment and uploads them electronically to the shippers server. We also provide an Antique Statement.
When ordering online, the buyer accepts to pay for the shipping cost.
Non EU buyers are responsible for all additional import costs like taxes duties, import fees, VAT etc.
They also need to fill out all import documents required by customs in order to get the item cleared.
Return and refund Policy:
Deconamic offers a 14 day full refund policy for items purchased online.
If you are unhappy with your purchase, we ask you to contact us upon the reception of the item.
You will receive clear instructions for the return shipping.
In order to get the refund, the item must be received by us in undamaged condition within 14 days.
We will make a full refund of the price paid.
Shipping costs can not be refunded.
Please note that the buyer is responsible for return shipping costs and extra costs like duties and taxes in case the item is shipped from outside the EU.
Return shipping will be more expensive while we have no discount on shipping TO Belgium.